Current:Home > MyStarbucks accidentally sends "your order is ready" alerts to app users -PrimeFinance
Starbucks accidentally sends "your order is ready" alerts to app users
View
Date:2025-04-14 19:48:05
Did you get an alert Wednesday afternoon from Starbucks, but didn't place an order? You're not alone.
After several CBS Baltimore employees got the alert, and did not in fact place orders at Starbucks, the station reached out to Starbucks to find out what happened.
In a statement to CBS Baltimore, Starbucks said, "Earlier today, a push notification from the Starbucks app was sent as an error, customers were not charged for an order if one was not placed. We are also currently experiencing a temporary outage of the order ahead and pay feature in our app. We apologize for the inconvenience and continue to welcome and serve customers in our drive-thrus and stores. If a customer needs additional support, we encourage them to contact the Starbucks customer care team."
There are millions of people who use the Starbucks app and this mistake went out to people across the U.S.
Starbucks said on its website Wednesday afternoon, "You may have received a notification stating 'Your order is ready!' from the Starbucks app when you did not place an order. This notification is an error and we apologize for any confusion this may have caused. If you received this notification and did not place an order, you were not charged. No further action is needed."
- In:
- Starbucks
- Food & Drink
- coffee
veryGood! (43)
Related
- Civic engagement nonprofits say democracy needs support in between big elections. Do funders agree?
- Trump reiterates request for Judge Tanya Chutkan to recuse herself from his D.C. Jan. 6 case
- Want to retire in 2024? Here are 3 ways to know if you are ready
- Mexican president defends inclusion of Russian military contingent in Independence parade
- Current, future North Carolina governor’s challenge of power
- Marilyn Manson pleads no contest to blowing nose on videographer, gets fine, community service
- Wild black bear at Walt Disney World in Florida delays openings
- Co-worker: Rex Heuermann once unnerved her by tracking her down on a cruise: I told you I could find you anywhere
- Charges tied to China weigh on GM in Q4, but profit and revenue top expectations
- 5 people shot, including 2 juveniles, in Boston's Dorchester neighborhood
Ranking
- Federal appeals court upholds $14.25 million fine against Exxon for pollution in Texas
- Authorities search for F-35 jet after 'mishap' near South Carolina base; pilot safely ejected
- Farmers across Bulgaria protest against Ukrainian grain as EU divide grows
- You Won't Believe How Much Money Katy Perry Just Sold Her Music Rights For
- Nearly 400 USAID contract employees laid off in wake of Trump's 'stop work' order
- Farmers across Bulgaria protest against Ukrainian grain as EU divide grows
- Mega Millions jackpot reaches $162 million. See winning numbers for Sept. 15 drawing.
- UAW membership peaked at 1.5 million workers in the late 70s, here's how it's changed
Recommendation
What to watch: O Jolie night
Gator with missing upper jaw finds new home in Florida reptile park
Pennsylvania police search for 9 juveniles who escaped from detention facility during a riot
Fatah gives deadline for handover of general’s killers amid fragile truce in Lebanon refugee camp
Most popular books of the week: See what topped USA TODAY's bestselling books list
UK Labour leader Keir Starmer says he’ll seek closer ties with the EU if he wins the next election
9 juvenile inmates escape from detention center in Pennsylvania
Nigel becomes a hurricane but poses no immediate threat to land as it swirls through Atlantic