Current:Home > StocksA hiccup at Tesla left some owners stranded and searching for the user manual -PrimeFinance
A hiccup at Tesla left some owners stranded and searching for the user manual
View
Date:2025-04-15 18:02:21
Some Tesla owners experienced a series of server errors on the car maker's app Friday, frustrating motorists who were unable to unlock or start their electric vehicle with their phone. The outage was resolved within hours, after Tesla founder and CEO Elon Musk looked into the matter.
Tesla vehicles utilize cutting-edge technology, including the ability for users to control their vehicle with their phones. This makes the keys that come with it nearly obsolete — until a server error arises, in which case the keys become quite important.
The problem seemed to be worldwide, with users reporting issues from the United States, Denmark, Germany and the United Kingdom.
In South Korea, journalist Jaehwan Cho took to Twitter to find some answers, tagging Tesla and Elon Musk, as he worked his way through the troubleshooting process.
"Checking ...," Musk responded.
About five hours later, Musk said the error had been resolved, citing an "increased verbosity of network traffic" as the cause of the outage.
"Apologies, we will take measures to ensure this doesn't happen again," Musk tweeted.
According to Tesla's website, users can call roadside support if they are locked out of their car or can't connect to the app. But perhaps the easiest solution was for drivers to revert back to using the vehicle's key fob or key card, if they happened to have it on them, in order to get back on the road.
Tesla, which no longer operates a public affairs department, couldn't be reached for comment about the outage.
veryGood! (637)
Related
- Off the Grid: Sally breaks down USA TODAY's daily crossword puzzle, Triathlon
- Purdue back at No. 1 in the USA TODAY Sports men's college basketball poll
- A group representing TikTok, Meta and X sues Utah over strict new limits on app use for minors
- I’ve Lived My Life Without a Dishwasher, Here’s the Dishrack I Can’t Live Without
- Rolling Loud 2024: Lineup, how to stream the world's largest hip hop music festival
- Lionel Messi to have Newell's Old Boys reunion with Inter Miami friendly in 2024
- Minimum wage hikes will take effect in 2024 for 25 U.S. states. Here's who is getting a raise.
- Doctor who treated freed Hamas hostages describes physical, sexual and psychological abuse
- US appeals court rejects Nasdaq’s diversity rules for company boards
- Mining company agrees with court decision ordering Guatemala to grant property rights to community
Ranking
- A South Texas lawmaker’s 15
- Arkansas sheriff stripped of duties after alleged drug cover-up, using meth with informant, feds say
- UW-Madison launches program to cover Indigenous students’ full costs, including tuition and housing
- Parenting advice YouTuber Ruby Franke pleads guilty to 4 counts of child abuse
- 'As foretold in the prophecy': Elon Musk and internet react as Tesla stock hits $420 all
- Lawsuit says Georgia’s lieutenant governor should be disqualified for acting as Trump elector
- Here’s what you need to know about the deadly salmonella outbreak tied to cantaloupes
- Fresh off reelection in Kentucky, Democratic Gov. Beshear presents budget plan in televised speech
Recommendation
Krispy Kreme offers a free dozen Grinch green doughnuts: When to get the deal
400,000 homes, businesses without power as storm bears down on Northeast: See power outage maps
Arkansas sheriff stripped of duties after alleged drug cover-up, using meth with informant, feds say
DK Metcalf's sign language touchdown celebrations bringing Swift-like awareness to ASL
Average rate on 30
G League player and girlfriend are arrested in killing of woman found dead near Las Vegas
Millions of Apple users can claim part of a $25 million settlement. Here's how.
Leaders seek to expand crime-fighting net of cameras and sensors beyond New Mexico’s largest city